FAQ
Every purchase of used tack and SAFE items at SAFE Shop benefits the horses at Save a Forgotten Equine, a 501(c)(3) charitable horse rescue in Redmond, Washington. Thank you for supporting the horses in our care!
Shipping Included
USPS Priority Mail shipping is included in item prices for purchases within the US. If you are purchasing multiple items and would like to confirm the total cost (as shipping is included in the price of each item), please email shop@safehorses.org. Please allow 6-8 days to allow for handling and shipping time.
If you'd prefer to pickup your order at our Redmond, WA barn, enter code PICKUP at checkout to remove handling fees. If you'd like some items to be picked up while others ship, please create two different orders or email shop@safehorses.org before completing your order.
After placing a pickup order, the SAFE team will be in touch via email to confirm your pickup arrangement, including our barn's location in Redmond, Washington and the date/time your items will be available. Just watch your inbox for an email from shop@safehorses.org.
The SAFE Shop, like most of SAFE's daily operations, is powered by volunteers, and we appreciate your patience as we fulfill orders for shipping and pickup from our Redmond, Washington barn.
Sorry, we do not offer international shipping at this time.
Returns and Refunds
All sales are final. We aren't able to offer returns or refunds on items at this time.
Trials
Sorry, trials of items like saddles are not available.
Privacy Policy
You can view our Privacy Policy here.
Terms of Service
You can view our Terms of Service here.
Questions or Comments?
Have questions about our items or an order you've placed? Please reach out to our SAFE Shop volunteers via this contact form.